ITIL® 4 Foundation Certification Training

Yes, we offer a 7-day cancellation period for this ITIL certification course. If you apply within that timeframe, we will refund the course fee after deducting an administrative charge. For more details, please refer to our Refund Policy.

ITIL professionals are tasked with the following responsibilities in their roles:

1. Oversee the complete IT lifecycle
2. Establish strategies, policies, and standards
3. Ensure the quality of services provided meets the highest possible standards
4. Track key performance indicators
5. Ensure ongoing improvement in services

Centuera offers a complimentary ITIL 4 Foundation practice test that includes questions pertinent to the ITIL certification exam to assist you in your preparation.

The ITIL® 4 framework provides practitioners with three distinct paths for professional growth, which include Managing Professional (MP), Strategic Leader (SL), and Practice Manager (PM). The initial step is to obtain the ITIL 4 Foundation certification. Your objectives will guide your choice of career path, whether you pursue hands-on experience through Practice Manager or develop comprehensive service expertise via Managing Professional and strategic leadership as a Strategic Leader. Individuals aiming for the ITIL Master certification must complete both the MP and SL certifications and have a minimum of five years of experience in IT service management.

Candidates are required to complete the ITIL 4 Foundation training prior to taking the certification exam. To obtain the certification, they must successfully pass the one-hour ITIL 4 Foundation Certification exam with a score of at least 65% of the total marks. Results are typically available within 15 days of completing the exam. If you are registering for training courses, ensure that they are provided by accredited training organizations.
Likewise, for additional ITIL certifications, it is necessary to hold the ITIL 4 Foundation certification and pass the corresponding certification exams after completing the training courses.

Our ITIL foundation certification course employs instructors who adhere to the highest standards of qualification. At Centuera, we exclusively engage trainers who have received outstanding evaluations from their previous students. The evaluation process for instructional partnerships includes profile screening, technical assessments, and demonstration sessions of training.

The enrollment procedure for this ITIL certification course involves three straightforward steps:

• All prospective candidates must submit an application via the online application form.
• An admission panel will review and shortlist candidates based on their applications.
• Candidates who are selected will receive an admission offer, which they can accept by remitting the course fee.
• Upon confirmation of payment, candidates will receive a payment receipt along with information regarding LMS access.

This exam pass guarantee is applicable solely to Centuera’s ITIL 4 Foundation instructor-led training and does not extend to self-paced learning formats. It is specifically designated for trainees who have completed their payments for the entire course.
The guarantee becomes void if:

• The exam is not attempted within 45 days following the completion of the course.
• 100% attendance is not maintained during the live online sessions.
• The e-learning content is not entirely completed.
• A minimum score of 80% is not attained in both online practice exams.
• A request for a retake is not submitted within 15 days of receiving the ITIL certification results.

ITIL certification is perfect for IT professionals aiming to enhance their IT organization's service quality. Enrolling in our ITIL® 4 Certification Training offers numerous benefits:

• The course syllabus encompasses vital ITIL 4 concepts*, providing you with a thorough understanding of IT service management practices.
• You will be instructed by seasoned professionals who share real-world insights and experiences to deepen your comprehension.

• The course will equip you for the ITIL 4 Foundation exam, boosting your likelihood of passing on your first try.

  *Centuera is an accredited training partner, guaranteeing high-quality and current course content.
   

Through Centuera for Business, we partner with Fortune 500 and mid-sized companies to offer digital skills training as part of their talent development initiatives. Our corporate training solutions feature short skill-based certification programs, role-specific learning paths, and Centuera Learning Hub+, a comprehensive learning library with unlimited live and interactive resources available organization-wide.

No, your ability to complete this course will not be impacted by missing a live class. At Centuera, we provide a 'Flexi-Learn' feature that enables you to view the recording of the missed session at your convenience. This feature is designed to assist working professionals like yourself in staying current with the course material and fulfilling the necessary requirements to advance and obtain your certificate. Simply access the portal, select the missed class, and watch the recording to have your attendance recorded.

Centuera is well-respected for delivering valuable education that enhances career prospects. The flexibility of our program allows professionals to enhance their skills while managing work and personal responsibilities. The ITIL® 4 Foundation Certification Training course features a well-organized and industry-relevant curriculum. Testimonials from learners and reviews from alumni commend the thorough course content, practical learning methods, and knowledgeable instructors.

To qualify for the ITIL® 4 Foundation Certification Training course, you should possess a bachelor's degree in a relevant discipline. This course is accessible to both newcomers and seasoned professionals. While having prior knowledge of ITIL is advantageous, it is not mandatory. Furthermore, there is no prerequisite for work experience.